Hugo vs. Koala

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Koala logo
Latex and memory foam give this mattress a soft, supportive rebound.
Koala logo
Specialised foam gives this highly-rated mattress a balanced feel.
Save $65 off Hugo Mattress. Coupon '65betterbed' automatically applied at checkout.
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Take $150 off any Koala mattress. Use coupon 'AFFBETTERBEDM' at checkout.
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Pricing

Price of Double
$
895
$
895
$
830
$
950
$
950
$
800
Price of Single
$
695
$
695
$
630
$
750
$
750
$
600
Price of Queen
$
995
$
995
$
930
$
1050
$
1050
$
900
Price of King
$
1095
$
1095
$
1030
$
1200
$
1200
$
1050
Save $65 off Hugo Mattress. Coupon '65betterbed' automatically applied at checkout.
Claim deal
Sorry, no discount available.
Take $150 off any Koala mattress. Use coupon 'AFFBETTERBEDM' at checkout.
Claim deal
Sorry, no discount available.

Review

Rating
●●●●○
4.4
/5
●●●●○
4.7
/5
The Good
Customers made it clear—the best part of Hugo is the cushioned support. Many have tried a traditional memory foam design, but woke up with sore shoulders because it was too firm. That rarely happens with Hugo. Its comfort layer allows sleepers to sink slightly, while the underlying memory and base foam provides firm support.
It's not easy choosing which Koala feature customers love best. The quick delivery service, seamless returns, and good customer service are just a few strengths. However, we were amazed at how many customers said their back and neck pain disappeared after sleeping on the Koala.
The Bad
Since Hugo is new to the market, there are not many customer reviews. This makes it difficult for sleepers to understand why customers love (or hate) Hugo. There are many five and four-star reviews, but that did not help us figure out Hugo's flaws. If we had to guess one issue, it would be that memory foam retains heat. So this mattress may be warmer if you're transitioning from a spring or hybrid design.
While many customers love the Koala, there are complaints about durability and firmness. Some customers say adjusting to the mattress takes time, but others found it too firm after several weeks. Others say the lack of edge support makes it difficult to get in and out of bed. Before buying this mattress, see if the company's 120-day trial period applies to your area.

Materials

Year Established
2016
2015
Inner Layers
15mm All Natural Latex, 30mm Contouring Memory Foam, 50mm Transition Foam, 150mm High Density Support Foam
Kloudcell foam, Ultra Resilient Ecofoam
Cover Material
Polyester Blend
Tencel Blend
Dimensions (Queen)
153cm x 203cm x 25cm
203cm x 153cm x 23cm
Available Sizes
Single, King Single, Double, Queen, King
Single, King Single, Double, Queen, King

Perks

Warranty Length
10
years
10
years
Sleep Trial
90
nights
120
nights
Free Shipping?
Yes
Yes
Free Returns?
Yes
Yes

Meta Rating

User Rating
4.8
/ 5
4.8
/ 5
Popularity Rating
1.0
/ 5
5.0
/ 5
Affordability Rating
3.5
/ 5
3.0
/ 5
Trial Rating
3.2
/ 5
4.7
/ 5
Overall Meta Rating
4.4
/ 5
4.7
/ 5
No. of Reviews Analysed
29
17468
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Last Updated —
July 21, 2018