Simba vs. Koala

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Koala logo
A hybrid mattress that’s designed to support every sleeper.
Koala logo
Specialised foam gives this highly-rated mattress a balanced feel.
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Take $150 off any Koala mattress. Use coupon 'AFFBETTERBEDM' at checkout.
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Pricing

Price of Double
$
899
$
899
$
$
950
$
950
$
800
Price of Single
$
799
$
799
$
$
750
$
750
$
600
Price of Queen
$
1199
$
1199
$
$
1050
$
1050
$
900
Price of King
$
1299
$
1299
$
$
1200
$
1200
$
1050
Claim deal
Sorry, no discount available.
Take $150 off any Koala mattress. Use coupon 'AFFBETTERBEDM' at checkout.
Claim deal
Sorry, no discount available.

Review

Rating
●●●●○
4.6
/5
●●●●○
4.7
/5
The Good
The 5 layers of patented pocket springs combined with responsive memory foam creates a supportive, medium to firm mattress suitable for a range of body shapes, sizes and sleeping styles. With its focus on keeping sleepers cool through its synthetic latex layer and air flow sleep surface, the Simba is good for hot Aussie nights.
It's not easy choosing which Koala feature customers love best. The quick delivery service, seamless returns, and good customer service are just a few strengths. However, we were amazed at how many customers said their back and neck pain disappeared after sleeping on the Koala.
The Bad
Customer service seems to let the Simba down. Multiple customers complain that phone calls and emails go unanswered and responses take a long time. Delivery can be unreliable, and the mattress has been known to develop faults, including sagging on one side. Returning the mattress during the 100-night trial can be difficult.
While many customers love the Koala, there are complaints about durability and firmness. Some customers say adjusting to the mattress takes time, but others found it too firm after several weeks. Others say the lack of edge support makes it difficult to get in and out of bed. Before buying this mattress, see if the company's 120-day trial period applies to your area.

Materials

Year Established
-
2015
Inner Layers
Synthetic latex, pocket springs, memory foam, high density foam
Kloudcell foam, Ultra Resilient Ecofoam
Cover Material
Polyester
Tencel Blend
Dimensions (Queen)
203cm x 153cm x 25cm
203cm x 153cm x 23cm
Available Sizes
Single, King Single, Double, Queen, King
Single, King Single, Double, Queen, King

Perks

Warranty Length
10
years
10
years
Sleep Trial
100
nights
120
nights
Free Shipping?
Yes
Yes
Free Returns?
Yes
Yes

Meta Rating

User Rating
4.8
/ 5
4.8
/ 5
Popularity Rating
4.3
/ 5
5.0
/ 5
Affordability Rating
1.5
/ 5
3.0
/ 5
Trial Rating
3.7
/ 5
4.7
/ 5
Overall Meta Rating
4.6
/ 5
4.7
/ 5
No. of Reviews Analysed
6820
17468
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Last Updated —
July 27, 2018